What is Store Credit?

Store credit on through our Buy List online or in store is credited to your account. Your store credit can be used to purchase anything on the site, there are no restrictions! Your store credit can be used during checkout after you select your payment method.

How much are your shipping prices?

Shipping rates are calculated by the size and weight of the items ordered as well as the delivery location. If you wish to calculate shipping costs, add the items to your cart, proceed to checkout, enter your address and then select the shipping method you wish to use. The shipping cost will be displayed there.

When will my order be posted?

All orders placed are expected to be packed and shipped, with fulfillment / order confirmation, within two business days.

When purchasing online, how long before I can collect my order in store?

Products that are in stock will be ready for collection within two hours, during store business hours. We’ll send you a notification the moment your order is ready for collection.

Preorder products will be ready for collection on their release day. 

When will my order arrive?

Delivery times vary based on location and shipping option selected at the checkout. All shipments include tracking, and we offer parcel post as well as express post. All orders are sent through Australia Post and shipments are traceable from the time they are picked up at Troll Aus. Standard post delivery times may take up to ten business days for delivery, while Express post may take up to three days for delivery. These timeframes are dependent on your delivery location and are an estimate.

When will I be charged for my preorder?

When purchasing any items that are on preorder payment in full is required to secure your allocation of the upcoming product.

 

Can someone else collect my order on my behalf?

Only the person on the order can collect. If you are unable to collect your order in store, then you must nominate who will be collecting your order by providing their details when your order is placed online.

 

 

What is a near mint card

The condition of a trading card is determined by the number and extent of imperfections that a card exhibits. Imperfections are any atypical printing or manufacturing defects, and any wear or damage to the cards after that printing process. Imperfections are characterized by both a Type (ex: scratch) and Severity (ex: slight)

 

An example card in near mint condition. Cards in Near Mint (NM) condition show minimal wear from shuffling, play or handling and can have a nearly unmarked surface, crisp corners and unblemished edges outside a few slight flaws. A Near Mint card may have slight edge wear or a slight scratch on the surface, but overall look nearly unplayed with no major defects. The acceptable range of cards within the Near Mint condition includes both cards with no imperfections and cards with a few minor imperfections.